Terms & Conditions

1. About these terms

These terms apply to your use of the goCo.life website and to any booking you make for Valentine Villa by goCo.life, Viegas Vaddo, Arpora (Assagao Border), North Goa 403516. By using the site or making a booking, you agree to them.

2. Bookings and availability

• You can book the Full Villa (entire villa) or individual rooms, Room Wise (Nana's Room, Loft Room and Sopó Suite).
• A booking is confirmed only after full payment has been received and acknowledged. Availability is not held until payment is complete.
• For 16 December to 10 January, rates are shared on WhatsApp. Once both sides agree, we send a payment link and the booking is confirmed after payment.
• You must be 18 or older to make a booking and must provide accurate guest details.

3. Rates, taxes and payment

• Rates are shown in Indian Rupees. 18% GST applies to full-villa buyouts and 12% GST applies to individual suites, unless stated otherwise.
• Payments are processed online through Razorpay. We do not store your card or banking details.
• GST invoices with company GSTIN details are available on request before check-in.
• We may change rates at any time, but a confirmed booking is honoured at the rate paid.

4. Cancellations and refunds

Cancellation and refund rules depend on the type of booking and how close to check-in you cancel. The full details are in our Policies & House Rules, available from the footer and on the booking page, and form part of these terms. In summary:

• Individual suites: full refund up to 14 days before check-in (minus 5% payment gateway fee), 50% refund 7 to 13 days before, and non-refundable within 7 days or on no-show.
• Full villa buyout: full refund up to 30 days before check-in (minus 5% payment gateway fee), 50% refund 15 to 29 days before, and non-refundable within 15 days or on no-show.
• Peak holiday period (20 December to 10 January): reservations are non-refundable and non-amendable within 30 days of check-in.

5. Check-in, check-out and guest identification

• Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are subject to availability.
• Every adult guest must show a valid government-issued photo ID. International guests must provide a valid passport and Indian visa, and complete Form C as required by law.
• We may refuse check-in if valid identification cannot be provided, and no refund will apply in that case.

6. Guest conduct and house rules

All guests must follow our house rules. In particular:

• Curated stays: the villa is for families, couples and mindful remote professionals. Bachelor or stag groups, commercial parties and loud sound systems are not permitted.
• The property is not pet-friendly.
• Smoking is not allowed indoors. Illegal substances are strictly prohibited and will result in immediate termination of the stay without refund.
• Outdoor quiet hours begin at 11:00 PM.
• Only registered guests may stay overnight. Day visitors must be approved in advance.
• Commercial photography or filming needs prior written permission.
• We reserve the right to decline entry or end the stay of any guest or group that breaks these rules, exceeds the declared headcount, or behaves disrespectfully to our team or neighbours.

7. Heritage care and damage

Valentine Villa is a 100-year-old heritage property with original furnishings, artwork, timber ceilings and tiles. Guests are responsible for any damage caused by them or their group, and repair or restoration costs will be billed at actual cost.

8. Pool safety

There is no lifeguard on duty and swimming is at your own risk. Children under 12 must be supervised by an adult at all times. Glassware and bottles are not allowed in or beside the pool.

9. Liability

We take reasonable care to keep guests safe and the property well maintained. To the extent permitted by law, we are not liable for loss of or damage to personal belongings, injury arising from guests' own actions or non-compliance with house rules, or events beyond our reasonable control such as severe weather, power or internet outages by utility providers, or government restrictions. Nothing in these terms limits liability that cannot be excluded by law.

10. Website content and reviews

Photos, text and branding on this site belong to goCo.life and may not be copied or used commercially without permission. Guest reviews and ratings shown on the site come from Google and are the opinions of their authors. They can change over time.

11. Privacy

How we handle your personal information is described in our Privacy Policy.

12. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts in Goa, India.

13. Changes and contact

We may update these terms from time to time; the version on this page applies to new bookings. Questions? Email info.gocolife@gmail.com or message us on WhatsApp at +91 78270 21140.